1

Call our contact centre

0208 822 3637

2

Launch the pre-installed KAZAM Rescue application on your Smartphone

3

Entering a six digit PIN provided by KAZAM

4

KAZAM will then be able to access key information from your device, to more efficiently diagnose any issues

5

KAZAM will attempt to fix the issue by changing settings or updating software

6

And that’s it!

Once completed (or at anytime) you can terminate the session. KAZAM does not retain any information from your device.

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